Privacy Policy

Last updated: October 17, 2026

The Mannered Mutt (“us”, “we”, or “our”) operates the The Mannered Mutt website (the “Service”).

This page informs you of our policies regarding the collection, use and disclosure of Personal Information when you use our Service, including the cookies, analytics, advertising and chat tools we use, and how you can opt out.

We will not use or share your information with anyone except as described in this Privacy Policy.

We use your Personal Information for providing and improving the Service. By using the Service, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, accessible at https://manneredmutt.com

Information Collection And Use

While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information (“Personal Information”) may include, but is not limited to:

• Name
• Email address
• Telephone number
• Address
• Details about your dog and your training goals that you share with us
• The contents of messages you send us through our website chat or forms

We use this information to respond to you, schedule and provide training services, send appointment reminders and updates you request, and improve our Service.

Log Data

We collect information that your browser sends whenever you visit our Service (“Log Data”). This Log Data may include information such as your computer’s Internet Protocol (“IP”) address, browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages and other statistics.

Cookies

Cookies are files with small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a web site and stored on your computer’s hard drive. Similar technologies, such as pixels and local storage, work in a similar way.

When you first visit our website, a cookie banner at the bottom of the page lets you Accept, Decline, or choose Preferences. Analytics, advertising and chat tools stay turned off until you agree. Cookies that are strictly necessary for the site to work, including the cookie that remembers your choice, are always active.

Analytics, Advertising and Chat Tools We Use

Google Analytics 4 (Google LLC). Helps us understand how visitors use our website so we can improve it. With your consent, it collects the pages you view, how long you stay, how you arrived at our site, your browser and device type, and your approximate location based on your IP address. It sets cookies such as _ga and _ga_09MWGH9SGG. It only collects this data after you allow Analytics. We use Google Consent Mode, and all Google storage is set to “denied” until you choose. Learn more in How Google uses information from sites that use its services.

Meta Pixel (Meta Platforms, Inc.). Helps us measure our Facebook and Instagram ads and show ads to people who have visited our website. With your consent, it collects the pages you view and actions you take on our site, your browser and device information, your IP address, and an identifier stored in the _fbp cookie. Meta may connect this information with your Facebook or Instagram account. It only loads after you allow Advertising. Learn more in the Meta Privacy Policy.

LeadConnector chat widget and forms (LeadConnector, also known as HighLevel). Our website chat, contact forms and customer records are provided by LeadConnector. When you use the chat, we record and store the conversation, along with the name, email address and phone number you give us, the page you were on, and basic device information, so we can respond to you. When you submit a form, the information you enter is stored in our customer records so we can follow up. The chat widget can use cookies and local storage to keep your conversation open as you move between pages. The chat only loads after you allow Chat in the cookie banner. Learn more in the HighLevel Privacy Policy.

Your Choices and How to Opt Out

• Cookie settings: You can change or withdraw your consent at any time using the choices below or the “Cookie Settings” tab at the bottom of the page. If you decline, analytics, advertising and chat stay off.
• Google Analytics: Decline Analytics in your cookie settings, or install the Google Analytics Opt-out Browser Add-on.
• Meta Pixel and ads: Decline Advertising in your cookie settings, and manage your ad preferences in your Facebook ad settings. You can also visit the Digital Advertising Alliance opt-out page.
• Chat: Decline Chat in your cookie settings. You can still reach us by phone or email below.
• Global Privacy Control and Do Not Track: If your browser sends a Global Privacy Control or Do Not Track signal, we treat it as a decline, so analytics, advertising and chat stay off.
• Browser settings: You can block or delete cookies in your browser settings. Some parts of the site may not work as expected if you do.

Your cookie choices:

California Privacy Rights

If you live in California, you have the right to know what personal information we collect, to ask us to delete it or correct it, and to opt out of the sale or sharing of your personal information. We do not sell your personal information. The Meta Pixel may be considered “sharing” for advertising under California law, and it only runs if you allow Advertising. You can opt out at any time by declining Advertising in your cookie settings. To make a request, contact us using the details below. We will not discriminate against you for using these rights.

Service Providers

We may employ third party companies and individuals to facilitate our Service, to provide the Service on our behalf, to perform Service-related services or to assist us in analyzing how our Service is used. These include Google (analytics), Meta (advertising), LeadConnector/HighLevel (chat, forms and customer records), and our website host.

These third parties have access to your Personal Information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose, except as described in their own privacy policies linked above.

Security

The security of your Personal Information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.

Links To Other Sites

Our Service may contain links to other sites that are not operated by us. If you click on a third party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit.

We have no control over, and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

Children’s Privacy

Our Service does not address anyone under the age of 18 (“Children”).

We do not knowingly collect personally identifiable information from children under 18. If you are a parent or guardian and you are aware that your child has provided us with Personal Information, please contact us. If we discover that a child under 18 has provided us with Personal Information, we will delete such information from our servers immediately.

Compliance With Laws

We will disclose your Personal Information where required to do so by law or subpoena.

Changes To This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy, or want to make a privacy request, please contact us at info@manneredmutt.com or 936-506-2646.